Terms & Conditions

1. Acceptance of Terms

These Terms govern your access to and use of the p65.com Casino website, mobile platform, games, promotions, and all related services (collectively, the "Services"). By registering an account on p65.com or by continuing to use the Services after any update to these Terms, you expressly accept and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gaming Policy, all of which are incorporated herein by reference.

p65.com reserves the right to modify these Terms at any time. Material changes will be communicated to registered users via email or an in-platform notification. Your continued use of the Services following such notification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility

To register and use p65.com Casino, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. In accordance with Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals aged 21 and above. p65.com enforces this requirement rigorously and reserves the right to request age verification documents at any time.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must not be a resident of, or accessing the Services from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or immediate family member of p65.com or any of its affiliated companies, game providers, or software suppliers.
• You must not have been previously excluded or banned from p65.com or any affiliated platform.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.

3. Account Registration

To access the full range of Services on p65.com, you must register a player account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each individual may hold only one (1) registered account on p65.com. Creating multiple accounts ("multi-accounting") is strictly prohibited and will result in immediate account suspension and forfeiture of all balances.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details. Providing false or misleading information is a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your username and password. p65.com will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify p65.com immediately if you suspect unauthorized access.
• Know Your Customer (KYC): p65.com is required to verify the identity of its players. You may be required to submit government-issued identification (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID), proof of address, and proof of payment method before withdrawals are processed or at any time p65.com deems necessary.
• Account Currency: Player accounts on p65.com are denominated in Philippine Peso (PHP / ₱) by default.

4. Deposits & Withdrawals

p65.com supports a range of payment methods commonly used by Filipino players, including GCash, PayMaya, BPI, BDO, and Metrobank bank transfers. The following terms apply to all financial transactions:

• Minimum Deposit: The minimum deposit amount is ₱100. Deposits are generally credited to your account instantly, subject to the processing times of your chosen payment provider.
• Withdrawal Processing: Withdrawal requests are processed within the timeframes stated on the p65.com platform. p65.com reserves the right to conduct identity and payment verification checks before processing any withdrawal.
• Same-Method Policy: Withdrawals will generally be returned to the same payment method used for the original deposit, subject to the capabilities of the payment provider.
• Wagering Requirements: Bonus funds and certain promotional credits are subject to wagering requirements before withdrawal. Full details are provided in the applicable promotion terms.
• Anti-Money Laundering: p65.com complies with applicable anti-money laundering (AML) regulations. We reserve the right to delay, withhold, or refuse any transaction that we reasonably suspect to be connected with fraudulent, illegal, or suspicious activity.
• Transaction Fees: p65.com does not charge fees for standard deposits or withdrawals. However, your payment provider may impose their own fees, for which p65.com bears no responsibility.

5. Bonuses & Promotions

p65.com offers various bonuses, promotions, and loyalty rewards to eligible players. The following general terms apply to all promotions unless otherwise specified in the individual promotion's terms:

• Bonuses are available to registered players who meet the eligibility criteria specified for each promotion.
• All bonuses are subject to wagering requirements. The specific wagering multiplier, eligible games, and time limits are stated in each promotion's terms and conditions.
• p65.com reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Abuse of bonuses, including but not limited to creating multiple accounts to claim bonuses, using prohibited betting strategies, or colluding with other players, will result in forfeiture of the bonus and any associated winnings, and may result in account suspension.
• Only one bonus may be active at a time unless explicitly stated otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.

6. Gameplay Rules

All games available on p65.com are governed by individual game rules, which are accessible within each game. The following general gameplay terms apply across all games on the p65.com platform:

• Game outcomes are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by physical game equipment operated by trained dealers under live streaming conditions.
• p65.com's records of game outcomes shall be the definitive record in the event of any dispute. In the event of a technical malfunction that affects a game round, p65.com reserves the right to void the affected round and return stakes to players.
• Bets placed and accepted are final. p65.com will not reverse a bet once it has been confirmed, except in cases of a verified technical error.
• p65.com reserves the right to void any bet or winnings that result from a software error, pricing error, or any other technical fault.
• Players are responsible for ensuring they have sufficient funds in their account before placing bets. p65.com does not extend credit to players.

7. Prohibited Conduct

The following conduct is strictly prohibited on p65.com and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account or using another person's account.
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using the platform for any unlawful purpose, including money laundering or fraud.
• Attempting to manipulate game outcomes through the use of software, bots, scripts, or any other automated means.
• Colluding with other players or engaging in any form of cheating.
• Exploiting software bugs, errors, or vulnerabilities. Any winnings derived from such exploitation will be voided.
• Engaging in abusive, threatening, or harassing behavior toward p65.com staff or other players.
• Attempting to reverse-engineer, decompile, or otherwise tamper with p65.com's software or systems.

8. Responsible Gaming

p65.com is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible directly from your account settings.

If you believe you or someone you know may have a gambling problem, we encourage you to seek help. p65.com supports the responsible gaming guidelines established under the PAGCOR regulatory framework. Players who wish to self-exclude may contact our support team at any time to activate a self-exclusion period.

9. Intellectual Property

All content on the p65.com platform, including but not limited to text, graphics, logos, game assets, software, and user interface elements, is the property of p65.com or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from p65.com without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by applicable law, p65.com, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, including but not limited to loss of profits, loss of data, or loss of goodwill.

p65.com's total aggregate liability to you for any claim arising out of or related to these Terms or the Services shall not exceed the total amount deposited by you into your p65.com account in the thirty (30) days preceding the event giving rise to the claim.

p65.com does not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. The Services are provided on an "as is" and "as available" basis.

11. Termination

p65.com reserves the right to suspend or terminate your account and access to the Services at any time, with or without notice, for any reason, including but not limited to a breach of these Terms, suspected fraudulent activity, or failure to comply with KYC requirements. Upon termination, your right to use the Services will immediately cease. Any balance remaining in a legitimately operated account at the time of termination will be returned to you, subject to verification and applicable deductions.

You may close your account at any time by contacting p65.com customer support. Account closure requests are subject to the completion of any pending transactions and KYC verification.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts of the Philippines, without prejudice to any mandatory consumer protection rights you may have under applicable local law.

13. Amendments

p65.com reserves the right to amend these Terms at any time. Amendments will be effective upon posting to the p65.com website. Where changes are material, p65.com will provide reasonable notice to registered players via email or in-platform notification. Your continued use of the Services after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Services and close your account.

14. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the p65.com support team. Our customer support is available 24/7.

For responsible gaming support or self-exclusion requests, please contact our support team directly or visit our Responsible Gaming page for more information.